Japanese Korea Style Round Tortoise Hand-made Acetate Men Eyeglasses Frames Myopia Vintage Retro Designer Brand Women Glasses
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
⚠️ Unsafe & Unresponsive: A Customer Service Nightmare
I’m writing this as a cautionary tale for anyone considering buying glasses online. My experience was not just inconvenient; it was genuinely unsafe. The company sent me the wrong prescription safety glasses, causing dizziness and nausea. When I tried to resolve this urgent issue, I hit a wall of silence. It’s been Impossible to get ahold of a live person to actually help get this resolved. Multiple chat sessions, phone calls and emails and still can’t in touch with anyone. After days of frustration, I felt I had no choice but to keep trying to contact customer service and leave this review to warn others.
Customer: Finally, a person! I’ve been trying to reach someone for days. You sent me the wrong prescription safety glasses. I’m getting dizzy and nauseous wearing them. This is a safety hazard!
CS Rep: I am so sorry to hear you're experiencing this. That is completely unacceptable and I understand your frustration. Could you please provide your order number so I can look into this immediately?
Customer: It's 123456. I've sent emails and chats. I need the correct pair sent overnight. I can't work without them, and I definitely can't use these dangerous ones you sent.
CS Rep: Thank you. I see the order and the notes from your previous attempts. I sincerely apologize for the runaround. I am processing a priority replacement order for you right now with complimentary expedited shipping. We will also send a prepaid label to return the incorrect pair.
Customer: You need to guarantee the prescription is right this time. I can't go through this again.
CS Rep: Of course. I will personally flag this with our lab to ensure it is triple-checked for accuracy. You have my word we will get this right.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Nightmare to Dream Come True: Mozaer.com Restored My Faith ✨
It's truly amazing how the right pair of glasses can not only change how you see the world, but also how the world sees you. I've been flooded with questions about my new look, and I'm so excited to share my secret. The magic comes from these stunning Vintage Round Acetate Frames. Their handmade quality provides a perfect, comfortable fit, while the unique Japanese-Korean retro design adds a touch of artisanal charm to any outfit. If you're ready to elevate your personal style and find a frame that feels uniquely you, you have to check them out. I was so hesitant to buy glasses online again after my last experience with another company. It was a complete nightmare. 😤 They sent me safety glasses with the wrong prescription, making me dizzy and nauseous. It was a genuine safety hazard! To make matters worse, trying to contact their customer service was impossible. Days of unanswered calls and emails left me feeling completely helpless and frustrated. 😭 I honestly thought I'd never trust an online eyewear store again.
But a friend of mine couldn't stop raving about their experience with Mozaer.com, so I cautiously decided to give it one last shot. 🤔 I was still skeptical, but my friend's review sounded a lot like this one I saw on their site:
"Fair prices and an overall great experience. From beginning to end, everyone was helpful, patient, and professional. Especially 'Vidhya' who patiently helped me pick our frames, and then completed my order. I highly recommend Mozaer.com!"
And my experience was exactly that! ✨ The website was incredibly easy to navigate. I found the perfect frames, and the quality is outstanding—so much better than I expected for the price. The whole process was smooth and transparent. It's such a relief to find a company that gets it right. They have an amazing selection, from stylish everyday frames to specific items like readers eyeglasses womens. What a difference! Mozaer.com has completely restored my faith in buying glasses online. 😃
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